Citizen access to State Long-Term Care Ombudsman Program services.
F.S. 400.0078
in effect(1)
The office shall establish a statewide toll-free telephone number and e-mail address for receiving complaints concerning matters adversely affecting the health, safety, welfare, or rights of residents.
(2)
Upon admission to a long-term care facility, each resident or representative of a resident must receive information regarding:
(a)
The purpose of the State Long-Term Care Ombudsman Program.
(b)
The statewide toll-free telephone number and e-mail address for receiving complaints.
(c)
Information that retaliatory action cannot be taken against a resident for presenting grievances or for exercising any other resident right.
(d)
Other relevant information regarding how to contact representatives of the State Long-Term Care Ombudsman Program.
Each resident or his or her representative must be furnished additional copies of this information upon request.
Source: FL Statutes (Official Site)URL: https://www.flsenate.gov/Laws/Statutes/2025/Chapter400/AllFetched: 7/8/2026