a.4 Duties of the Director, Contract Compliance Service.

38 C.F.R. § 18a.4
in effectEffective: 2024-07-01
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Upon referral by the Chief Medical Director or the Under Secretary for Benefits, the Director, Contract Compliance Service will: (a) Investigate and process all complaints arising under Title VI of the Civil Rights Act of 1964; (b) Conduct periodic audits, reviews and evaluations; (c) Attempt to secure voluntary compliance by conciliatory or other informal means whenever investigation of a complaint, compliance review, failure to furnish assurance of compliance, or other source indicates noncompliance with Title VI; and

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