Disclosures to subscribers; coverage of behavioral health care services.
F.S. 641.31085
in effect(1)
A health maintenance organization shall make all of the following information available on its website:
(a)
The federal and state requirements for coverage of behavioral health care services.
(b)
Contact information for the Division of Consumer Services of the department, including a hyperlink, for consumers to submit inquiries or complaints relating to health maintenance organization products or services regulated by the department or the office.
(2)
On an annual basis, a health maintenance organization shall provide a direct notice to subscribers which must include a description of the federal and state requirements for coverage of behavioral health care services. Such notice must also include the website address and statewide toll-free telephone number of the Division of Consumer Services of the department for receiving and logging complaints.
Source: FL Statutes (Official Site)URL: https://www.flsenate.gov/Laws/Statutes/2025/Chapter641/AllFetched: 7/8/2026