ARTICLE 5. Administration [15400. - 15406.]

Cal. Welfare and Institutions Code - WIC 5.
in effect

Cal. Welfare and Institutions Code - WIC § 15401. Section 15401.

The project shall provide a single standard record for each participant, and shall cooperate with subcontractors and providers of noncovered services to maintain a complete unit record for each participant.

Cal. Welfare and Institutions Code - WIC § 15402. Section 15402.

The projects shall provide to the department and to the participants such statistical information regarding utilization of services, age and sex, specific mortality and morbidity rates, patient discomfort, patient disability, patient satisfaction, services supplied, quality of care, manpower resources, and class of health care and administration, compiled from its basic data system, as the department may require.

Cal. Welfare and Institutions Code - WIC § 15404. Section 15404.

Participation in a supportive care project plan shall be voluntary and the project shall not use false advertising or any other form of coercion to induce enrollment. Failure to comply with this section will constitute a substantial breach of contract.

Cal. Welfare and Institutions Code - WIC § 15405. Section 15405.

A participant grievance procedure must be established by the project through which an aggrieved participant may submit his complaint to the project which will hear and take action on the complaint.

Cal. Welfare and Institutions Code - WIC § 15406. Section 15406.

If the participant is not satisfied with the project’s disposition of his grievance, he may appeal the project’s decision to the department. The department shall make a written determination within 30 days. Findings and recommendations of the department shall be binding upon the project.
Source: CA Legislative Counsel Bulk DataURL: https://downloads.leginfo.legislature.ca.gov/pubinfo_2025.zipFetched: 6/27/2026

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